Testimonials ....
Staff, Professionals and Service Users alike have commented on our excellent service delivery. See for yourself with the comments below!
“I feel EA is well cared for at The Oaks. The staff are very helpful and supportive”.
(Parent)“The Oaks is a friendly place to visit. Staff always obliging, residents all seem happy. They seem to do quite a lot to keep them busy etc. NW always goes back happy”.
(Parent)“We are very satisfied with the care JM gets at The Oaks”.
(Parent)“It seems to be a happy and relaxed home”.
(Parent)“The home appears warm and friendly, and the staff are always helpful”.
(Parent)“There is always a friendly atmosphere whenever I visit the home, I enjoy my work at the home because of this. The staff always treat the service users with the greatest respect”.
(Chiropodist - The Oaks)“It has been a pleasure and an honour to work under, and for the Management Team that makes up the umbrella for The Willows. The Management are compassionate and understanding, with a beautiful presence of calmness around them”.
(Former Staff member)“The home has been excellent in managing the quite complex needs of one individual, whose behaviours can be very challenging. This service user has been well supported in terms of his health and social care needs and communication between staff, family and social workers is good”.
(Social Worker - The Oaks)“This placement has been significant to my client who has made significant progress in the years he has lived there”.
(Social Worker - The Oaks)“I would like to take this opportunity to say thank you to the whole staff team for their commitment to PR’s care and well being, and for their patience during very difficult times. Thanks also to the Home Manager and Assistant Manager for your thorough communication in keep everyone informed regarding PR’s health and changing condition, this is much appreciated”.
(Senior Social Worker - The Oaks)“Thank you to you and your staff for the attention you gave....”
(Sister of previous service user)“Thank you for your help and patience....”
(Brother of service user)“I just wanted to let you both know that we had another fabulous weekend with our daughter and Support Worker. It is so lovely, it makes us so happy. We are so fortunate to know how lucky we are”....
(Mother of service user - Willow View)
